Hello, How can we help you?
It's very easy to join www.malibuclubcasino.com and it costs you nothing. To make logging in a breeze, Malibu Club has partnered with Inclave, a top notch SSO service (that’s single sign on service) that lets you log in with one click. Simply register with Inclave and the system will remember your login information for next time you visit the casino.
Even if you are not registered, you can play demo games in fun mode.
To see your active bonuses and how much you have left to wager: - Click on “My Profile”, a button in the top right corner. There you will see the status of your bonus/bonuses.
Yes, max bet / spin is $20.
Games in the games category "Slots" will contribute 100% towards the wagering requirement. These games are also restricted to play using bonus balance. Games in the other CATEGORIES do not contribute to the wagering requirements.
This is easy! Click on the “Cashier” button in the top right corner of the screen. Once in the cashier, click on the “Deposit” section on the left hand side. If this is your first deposit you need to fill in the requested information first. There are several ways to make a deposit into your gaming account. Via credit card or Neosurf. A player may only make deposits to their own gaming account, and only with a credit card account issued in their own name. Please also note that we will continuously add new payment options.
Deposits made using any of our payment options will be transferred to your gaming account immediately. If you do not receive the money into your gaming account after all the required deposit steps have been completed, please contact our Payment Team at [email protected].
The minimum deposit is $20.
Yes, you can just fill in the new Credit Card details when depositing.
Login to your gaming account. Click on the “Cashier” in the top right corner. Then click on the "Withdrawal" section on the left hand side in the cashier. Fill in the requested information then enter the amount that you would like to withdraw and complete your withdrawal.
Yes, the minimum withdrawal amount on www.malibuclubcasino.com is $100.
Usually this is due to you having an active bonus on your account, please check your bonus page. If you don’t have an active bonus please contact our Payment Team at [email protected].
Yes, you can go to the withdrawal page and cancel your pending withdrawal from there.
We will process your withdrawal request as soon as it is registered. It takes 4 bank days before your money is settled into your account.
IBAN is your personal International Bank Account Number (IBAN) and SWIFT is the international code of your bank. Both make international banking transactions easier. If you are unable to find this information, please contact your bank and ask for assistance.
Just scroll up to the header and click on “Log In”, then click on the link “Forgot Password”.
Please check your spam mail; if you still can’t find the verification email, please contact our Support Team at [email protected].
Login and go to My Account. You can change some of your personal information on your account but for some details you need to contact our Support Team at [email protected].
To unsubscribe from our Newsletters, please click on the link at the very bottom of the Newsletter which you have already received. You can also send an email to our Support Team at [email protected] with your request.
To unsubscribe from our promotions, please send an email to our Support Team at [email protected] with your request. If you wish to unsubscribe from receiving promotions via SMS, you can simply reply to any message you’ve received from us with an SMS containing the word “STOP”.